Terms of Service

Effective Date: 9/25/2025

Welcome to Coral Stop! These Terms of Service (“Terms”) govern your use of our website, www.coralstop.com (the “Site”), and the purchase of our products. By visiting our Site, creating an account, or placing an order, you agree to these Terms.

1. General Conditions

You must be at least 18 years old to use our Site or purchase products.
We reserve the right to refuse service to anyone, for any reason, at any time.
You agree not to reproduce, copy, sell, or exploit any portion of our Site or products without written permission.

2. Products and Availability

All products are subject to availability.
We reserve the right to limit quantities or discontinue products at any time.
Prices are subject to change without notice.

3. Orders and Payment

By placing an order, you agree to provide accurate and complete billing information.
We accept the payment methods shown at checkout.
If payment cannot be processed, we may cancel your order.

4. Shipping and Delivery

We ship orders according to our Shipping Policy, available on our Site.
Delivery times are estimates and not guaranteed.
Risk of loss passes to you once we deliver the product to the carrier.

5. Returns and Refunds

Returns and refunds are governed by our Refund Policy, available on our Site.
Certain items may be final sale or non-returnable.

6. SMS/Text Messaging Program

By providing your phone number and opting into SMS marketing, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) from Coral Stop at the phone number used when signing up. Consent is not a condition of purchase.

Message frequency varies.
Message and data rates may apply.
To opt out, reply STOP or follow instructions provided in the message.
For help, reply HELP or contact us at [your support email/phone].
You understand that opting out of marketing texts will not affect transactional messages related to orders (such as shipping updates).
In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/coral-stop/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/coral-stop/privacy_policy).

7. Accuracy of Information

We make reasonable efforts to display accurate information on our Site, but errors may occur. We do not warrant that product descriptions, pricing, or other content is complete, current, or error-free.

8. Intellectual Property

All content on the Site — including text, images, logos, and product designs — is the property of Coral Stop or its licensors. You may not use, reproduce, or distribute it without our written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Coral Stop shall not be liable for any damages arising from your use of the Site or purchase of products, including but not limited to indirect, incidental, punitive, or consequential damages.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after such changes constitutes acceptance.

12. Contact Information

Questions about the Terms should be sent to us at:
📧 sales@coralstop.com

Coral Stop's
Coral Coins Rewards

Coral Coins Questions?

How do I earn points?

Once you make an account on our site you will automatically start earning!

You will be rewarded 5 points for every $1 on every livestock and aquarium supply purchase on our site unless otherwise mentioned in a product description.

How long are points valid for?

Points remain valid for 12 months from the date they are awarded! Coins have no cash value.

How do I redeem my points?

Just click on the Coin Stack logo on the bottom left of this page!

Frequently Asked Questions

Shipping Questions

Order Questions

Still have questions? Message us in the contact form below!

Shipping Questions

What states do you ship to?

We currently ship to the 48 Continental United States as well as Washington DC.

When will I receive my order?

During checkout, you can choose your preferred delivery date for your livestock package.

Dry Goods have varying delivery dates. Items that ship overnight free will arrive the next business day if the order was placed before 2PM CST.

I bought dry goods that qualify for free shipping. Will I still need to pay for shipping on my livestock order?

Yes, you will need to pay for shipping on your livestock order. Livestock and dry goods are shipped separately because live items require special packaging to ensure they arrive in good condition.

Do you offer Saturday delivery?

No, we only ship Monday through Thursday.

Order Questions

Can I add more items to my existing order?

Yes, you can add unlimited items to your existing order, as long as it is placed by noon on the shipping date for live corals, inverts, or items marked as "Ships Free With Corals." To avoid paying shipping during checkout, be sure to select the "Please Add To Existing Order" shipping method when adding items to your order.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Do you have an "Alive Arrival Guarantee"?

Yes we do, please refer to our Arrive Alive Guarantee.

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